Consulting for Quality
Quality Care Coach provides independent, expert advice to strengthen your organisation’s capability to deliver consistent quality, person-centred care and value in the communities you serve.
We offer consulting services and hands on support to reinforce your foundations in the areas of Strategy and Governance, Risk and Compliance, Stakeholder Engagement, Continuous Improvement, and Operational Efficiency.
We don’t just help you meet quality standards right now. We position you for the future; with a focus on enabling transformation in the reform context.
Our approach is based on establishing a deep relationship with you based on trust and clear understanding of your organisation’s purpose and vision.
We are committed to your organisational growth and development. We’re happy when your teams capability improves, because a quality team delivers quality care.
Preparing for external review? We’ve been here before and can help you demonstrate that Quality Standards are embedded in the way you deliver care.
A Three Tiered approach
Governance
Supporting your leaders to set the Vision, Mission and Strategy and understand what your stakeholders want. We help develop the monitoring and reporting frameworks needed to inform decision-making and ensure you have the right data to oversee and lead.
Management
We know how important your managers are to your organisation's success and ability to deliver quality care and value. We offer a suite of products and services to strengthen management capability particularly in the areas of quality and operational efficiency.
Service delivery
Supporting the heart of your business by walking alongside your frontline care delivery teams. We review your workforce models and seek to optimise staff engagement through education and training, feedback and coaching/ mentoring services.